Amazon Hiring Transaction Risk Investigator (Apply Now) - Sarkari Job Times: The Most Trusted Blog on Job, Career, Education, Business and Money 

Job Detail: Transaction Risk Investigator

Job’s Title: Walkins for Transaction Risk Investigator

Company: AMAZON

Location: Hyderabad

Date Published: 23/04/2021

Date Modified: 23/04/2021

Job Type: Full Time

Category: BPO/KPO

Salary: 2,50,000/- INR

Experience(s): 0 Year


OVERVIEW

Walkins for Transaction Risk Investigator - 27th July to 1st Aug 0 - 5 Years Hyderabad / Secunderabad INR 2,50,000 - 3,50,000 P.A. Free Transport, Sodexo Vouchers, Nightshift allowance, Over Time Allowance


Job Description:

Amazon invites qualified candidates with good communication skills for Walk-In schedules from Dates: 27th July to 1st Aug

Time – 10am to 3pm.

Venue:

Amazon Development Centre India Pvt. Ltd.

Building No:9, 10th Floor, Opp. Westin Hotel,

MindSpace IT Raheja Park, Hitec City, Madhapur 


Transaction Risk Investigator

Amazon India is seeking hardworking, dedicated, analytical candidates with a proven track record of results-oriented thinking and performance, to join the Transaction Risk Management Team in Hyderabad.

The candidates will be responsible for a wide range of duties related to the elimination and investigation of online e-commerce risk.

Qualified applicants will have experience in the field of eCommerce payments sector, former trust and safety experience, and also experience succeeding in a customer-driven workplace. Every candidate will be analytical. They are capable of succeeding in a fast-paced team environment.

The Transaction Risk Investigator position depends on excellent judgment to plan and accomplish goals. They will perform their work under the very limited supervision of the Manager.

Excellent analytical skills and individual problem-solving are used to authenticate customers and difficult transactions.

Nearly independent decisions are expected to be made with a high degree of accuracy and little to no guidance.

The Transaction Risk Investigator is needed to engage in frequent verbal and written communication with risk analysts, department management, other company associates, risk engineers, and third parties to accomplish the goals. Another duty they have to perform is to contact customers by phone.

Quality and Productivity assurance will be evaluated along with the total contribution to the development of the department.


Communication Skills

  • Excellent written and spoken English skills and an ability to compose a grammatically correct, concise, and accurate written response
  • Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
  • Problem Solving Skills
  • Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
  • Excellent problem-solving skills
  • Demonstrated ability to analyze problems logically
  • Self-disciplined, diligent, proactive and detail-oriented
  • Strong time management and organizational skills
  • Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent
  • Excellent ability to determine situational needs and provide appropriate solutions


Qualifications:

  • Demonstrated ability to exceed expectations with regard to performance and individual contribution
  • Demonstrated analytical and problem-solving skills, including the ability to recognize non-obvious patterns
  • Demonstrated positive, results-oriented attitude
  • Ability to effectively manage time, and individually prioritize multiple tasks of competing priority
  • Ability to maintain high levels of confidentiality and data security standards
  • Experience with Microsoft Office, including Outlook, Word, and Excel
  • 24/7/365 availability, including willingness to work on weekends, nights and outside of the “standard” workday (as required)
  • Demonstrate flexibility to work overtime hours as per business requirement
  • Six-Sigma / Lean knowledge would be a plus.

Salary: INR 2,50,000 – 3,50,000 P.A. Free Transport, Sodexo Vouchers, Night Shift allowance, Over Time Allowance

Industry: Internet / Ecommerce

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Associate/Senior Associate -(NonTechnical)

Role: Associate/Senior Associate -(NonTechnical)

Key Skills: Communication Skills, Interpersonal, bpo, ites, customer care executive, process associate, risk investigator, freshers, 2021, 2022, BPO and ITES, non-voice and ites, international call center and ites, Fresher, Amazon

Desired Profile : 

Education: UG -Any Graduate – Any Specialization, Graduation Not Required

PG – Any Postgraduate – Any Specialization, Post Graduation Not Required

Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required.


ABOUT AMAZON

At Amazon, the company's vision is to become Earth's most customer-centric company; to build a space where people can come to discover and find virtually anything people want to purchase online. With Amazon.in, companies endeavor to create that exact destination in India by providing customers more of what they desire – low prices, vast selection, fast and reliable delivery, and a convenient and trusted online shopping experience – and give every class of sellers a world-class e-commerce platform.

Amazon is committed to ascertain 100% Purchase Protection for customers shopping performed on amazon.in so that customers can benefit from a secure and safe online product ordering experience, convenient payment options like cash on delivery, smooth returns, and enjoy a totally hassle-free online shopping experience.

Amazon launched with Books and Movies & TV shows. The company has expanded its offerings to include the Amazon Fashion Store, the Kindle family of E-Readers, and several products under various categories. You can now purchase products from popular brands across different categories such as Samsung mobiles, Dell laptops, Canon cameras, Fastrack watches, and many more at Amazon.in.

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